{"id":57761,"date":"2024-02-21T13:20:36","date_gmt":"2024-02-21T13:20:36","guid":{"rendered":"https:\/\/agoda.voyeglobal.com\/refund-policy\/"},"modified":"2025-02-05T06:18:49","modified_gmt":"2025-02-05T06:18:49","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/agoda.voyeglobal.com\/pt-br\/refund-policy\/","title":{"rendered":"Pol\u00edtica de Reembolso"},"content":{"rendered":"\n

Esta Pol\u00edtica de Reembolso faz parte dos Termos e Condi\u00e7\u00f5es da Voye.<\/p>\n\n\n\n

    \n
  1. Solicita\u00e7\u00e3o de Reembolso<\/strong>. Voc\u00ea pode solicitar um reembolso dentro de trinta (30) dias a partir da data de compra, caso o eSIM n\u00e3o possa ser instalado e\/ou utilizado devido a um problema t\u00e9cnico originado pela Voye e tal problema t\u00e9cnico n\u00e3o possa ser resolvido de forma oportuna.<\/li>\n\n\n\n
  2. Coopera\u00e7\u00e3o<\/strong>. Sua coopera\u00e7\u00e3o para tentar resolver prontamente o problema t\u00e9cnico \u00e9 crucial, pois a falha em faz\u00ea-lo pode resultar na recusa do reembolso.<\/li>\n\n\n\n
  3. Per\u00edodo de Validade<\/strong>. Cada plano tem seu pr\u00f3prio per\u00edodo de validade. N\u00e3o ser\u00e3o concedidos reembolsos por cr\u00e9ditos remanescentes ap\u00f3s o t\u00e9rmino do per\u00edodo de validade.<\/li>\n\n\n\n
  4. Forma de Reembolso<\/strong>. Os reembolsos s\u00e3o emitidos atrav\u00e9s do mesmo instrumento de pagamento (ou seja, cart\u00e3o de cr\u00e9dito) utilizado na compra. Ap\u00f3s o processamento, pode levar algum tempo para o reembolso aparecer no cart\u00e3o de cr\u00e9dito ou em outro extrato aplic\u00e1vel.<\/li>\n\n\n\n
  5. Processo de Reembolso<\/strong>. Cada solicita\u00e7\u00e3o de reembolso estar\u00e1 sujeita a investiga\u00e7\u00e3o e aprova\u00e7\u00e3o antes de ser efetivada. Se o reembolso for aprovado, uma taxa de processamento poder\u00e1 ser aplicada. O valor m\u00e1ximo do reembolso ser\u00e1 igual ou inferior ao valor total pago pelos Servi\u00e7os, em rela\u00e7\u00e3o aos quais houve um problema t\u00e9cnico.<\/li>\n\n\n\n
  6. Recusa de Reembolso<\/strong>. A Voye se reserva o direito de recusar qualquer forma de reembolso se houver evid\u00eancias de abuso, viola\u00e7\u00e3o de nossos termos e condi\u00e7\u00f5es, ou qualquer atividade fraudulenta relacionada ao uso dos Servi\u00e7os da Voye.<\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"

    Esta Pol\u00edtica de Reembolso faz parte dos Termos e Condi\u00e7\u00f5es da Voye.<\/p>\n","protected":false},"author":44,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"views\/tpl-content.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-57761","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nPol\u00edtica de Reembolso - Agoda Voye Global<\/title>\n<meta name=\"robots\" content=\"noindex, nofollow\" \/>\n<meta property=\"og:locale\" content=\"pt_BR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Pol\u00edtica de Reembolso - Agoda Voye Global\" \/>\n<meta property=\"og:description\" content=\"Esta Pol\u00edtica de Reembolso faz parte dos Termos e Condi\u00e7\u00f5es da Voye.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/agoda.voyeglobal.com\/pt-br\/refund-policy\/\" \/>\n<meta property=\"og:site_name\" content=\"Agoda Voye Global\" \/>\n<meta property=\"article:modified_time\" content=\"2025-02-05T06:18:49+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. tempo de leitura\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutos\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/agoda.voyeglobal.com\/pt-br\/refund-policy\/\",\"url\":\"https:\/\/agoda.voyeglobal.com\/pt-br\/refund-policy\/\",\"name\":\"Pol\u00edtica de Reembolso - 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